Last Updated: [10,10,2023]
Information We Collect
We may collect personal information from you when you visit our website, make a booking, or interact with our services. The types of personal information we may collect include, but are not limited to:
- Contact information, such as your name, email address, phone number, and postal address.
- Payment information, such as credit card details, for processing bookings and payments.
- Booking information, including details about your travel plans, accommodations, and preferences.
- Information you voluntarily provide when contacting us or participating in surveys, contests, or promotions.
- Information about your device and how you use our website, including your IP address, browser type, and operating system.
- Usage data, including details about your interactions with our website, such as pages visited, date and time of access, and referral sources.
How We Use Your Information
We use the personal information we collect for various purposes, including but not limited to:
- Processing and managing your bookings and reservations.
- Providing customer support and responding to your inquiries.
- Personalizing your experience on our website and improving our services.
- Sending you promotional and marketing communications, if you have opted in to receive them.
- Analyzing and monitoring the usage of our website to enhance its functionality and security.
- Complying with legal obligations and protecting our rights and interests.
Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who help us deliver our services and improve our website.
- When required by law or to protect our legal rights, safety, and the safety of others.
- In connection with a merger, sale, or transfer of assets, in which case your personal information may be among the assets transferred.
- With your consent, when you choose to share information on social media or with other users through our services.
Your Choices and Rights
If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include:
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete personal information.
- The right to delete your personal information in certain circumstances.
- The right to restrict or object to the processing of your personal information.
- The right to data portability.
To exercise these rights or if you have questions about your rights under GDPR, please contact us at [MuhammadReyanAli71@gmail.com].
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:
- The right to know what personal information we have collected about you and how it has been used.
- The right to request the deletion of your personal information.
- The right to opt-out of the sale of your personal information, if applicable.
- The right to non-discrimination for exercising your CCPA rights.
To exercise these rights or if you have questions about your rights under CCPA, please contact us at [MuhammadReyanAli71@gmail.com].
Security and Data Retention
Thank you for choosing Poetic Explorers. We value your trust and are committed to protecting your privacy.